Delete it in its entirety (either press the DEL key or right click on it and select the Delete option from the menu). ![]() Open the StarCitizen folder and then the LIVE folder.In the new File Explorer window that appears, click on Roberts Space Industries in the location line under the menu bar or click the up arrow to the left of it.If doing this on the start menu, it will be under More.Navigate the pop-up menu and choose Open File Location.Locate the RSI Launcher icon, either the shortcut on your desktop or in the Windows start menu. ![]() If you can't recall exactly where it is, try the following steps: If you already know, you can navigate to it in the Windows File Explorer. but if you've changed where it was installed, such as to a secondary data drive or a "games" folder, you'll need to locate where the StarCitizen\LIVE folder is at. Before doing so, make certain that both the game and the RSI Launcher are fully closed.īy default if you did not change where the game is installed, this folder will be located at:Ĭ:\Program Files\Roberts Space Industries\StarCitizen\LIVE If you've confirmed that you have a Game Package and that you also have the latest version of the RSI Launcher installed, then the last troubleshooting step to try is to delete the USER folder from your StarCitizen\LIVE game directory. When opening the Launcher, check the bottom right corner for version, which you can find on the Download page under "Latest Version". If you have a game package, make sure you have the latest Live RSI Launcher. Owning only this pledge as your sole "package" will not allow the account to login to the Universe to play, regardless of how many other ships their account may possess. ![]() IMPORTANT! The Squadron 42 standalone pledge from the store is listed under "Game Packages", but it will not allow you to access any content except for Star Marine and Arena Commander.
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